Infrastructure and software looked after together, by the people who build both.
The systems a business runs on rarely fail in one place. Infrastructure and software are handled as one engagement rather than two suppliers pointing at each other.
Infrastructure
Servers, hosting, domains, DNS and certificates
Email deliverability — SPF, DKIM and DMARC done properly
Backups that are tested, not just scheduled
Access control, accounts and offboarding
Software
Service desk and asset management, deployed and maintained
Application updates, security patching and platform compliance
Monitoring, with someone accountable when it alerts
The work that does not fit a standard scope — recovery, migration, or an out-of-box engagement built around the problem.
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Hello! I am the Support IT Ventures assistant. Ask about our services, products, pricing or timelines and I will answer straight away, or ask for a person and the team will join.
