Helpdesk software for organisations that want tickets answered and closed, without a platform to administer.
Support IT Helpdesk is a service desk for organisations that need one reliable place for people to ask for help, and one clear view of what is outstanding.
What it does
Tickets raised by email or in the app, so nobody has to learn a new tool to report a problem
Ownership, priority and response targets on every ticket
Escalation paths that are written down rather than improvised
Reporting on what keeps breaking, not only on what was closed
Support IT assistantInstant answers · a person can join
Assistant
Hello! I am the Support IT Ventures assistant. Ask about our services, products, pricing or timelines and I will answer straight away, or ask for a person and the team will join.